SHIPPING TO PENINSULA ONLY
The form or mechanism of payment will be by Credit Card. The Buyer must identify himself and must include the following information from his Card:
Guarantee and return policy
Guarantees and Returns
The product will be delivered to the customer in perfect packaging conditions, without broken or damaged products. You must make sure that your order is correct and matches what is requested.
In the event that there is any incident in the receipt of the order, we will replace the merchandise again completely free of charge.
To do this, you must either reject it on delivery or indicate it on the delivery note and then contact us by email firstname.lastname@example.org or by phone 967 24 04 58. You will have a maximum period of 3 working days to communicate it.
If you detect products in poor condition, you will have a maximum return period of 7 working days, always in the original packaging.
In the event that you wish to return the order for reasons other than those mentioned above, you will have a period of 7 days to return it and Bodega Dehesa el Carrascal will pay you the amount of the product, but in this case the return costs will be borne by the customer.
For this, it is essential that it is returned in the original packaging and that the order has not suffered any type of manipulation.