Terms Of Sale

SHIPPING COSTS

Shipping costs are free for the purchase of a box of 6 bottles.

SHIPPING TO PENINSULA ONLY

The delivery time will be made only to the Peninsula and is from 48 to 72 hours, which starts counting from when we receive your order and your payment correctly.

PAYMENT METHODS

The form or mechanism of payment will be by Credit Card. The Buyer must identify himself and must include the following information from his Card:

Number: _______________________ Expiration Date: ___/___/___/ CVV: _______

Guarantee and return policy
Guarantees and Returns

The product will be delivered to the customer in perfect packaging conditions, without broken or damaged products. You must make sure that your order is correct and matches what is requested.

In the event that there is any incident in the receipt of the order, we will replace the merchandise again completely free of charge.

To do this, you must either reject it on delivery or indicate it on the delivery note and then contact us by email e-commerce@dehesaelcarrascal.com or by phone 967 24 04 58. You will have a maximum period of 3 working days to communicate it.

If you detect products in poor condition, you will have a maximum return period of 7 working days, always in the original packaging.

The return costs in any of the above cases will be borne by Bodega Dehesa el Carrascal.

Order returnss

In the event that you wish to return the order for reasons other than those mentioned above, you will have a period of 7 days to return it and Bodega Dehesa el Carrascal will pay you the amount of the product, but in this case the return costs will be borne by the customer.

For this, it is essential that it is returned in the original packaging and that the order has not suffered any type of manipulation.

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